STANDARD CONDITIONS OF BUSINESS - FIREPOINT-UK Ltd.

Fire Safety and Maintenance related services and supplies

1. Works.

These conditions shall apply to all works carried out by the company. Any other proposed condition shall be void unless incorporated clearly in written instruction and specifically accepted by the company.

2. Sub-contractors.

All works are accepted subject to the companies standard conditions of business. Any works accepted by the company will be carried out by the companies direct employees, where possible. Sub-contractors will be used as necessary unless the company receives written instructions that the use of sub-contract labour is against their wishes.

3. Termination of works.

The company reserves the right to withdraw labour or terminate or suspend a project at any time for good reason, in which case no claim on the part of any client for damage or breach of contract shall arise.

4. Purchase Orders / Site Instructions.

Any works or supplies to be carried out by the company are to be requested on an official purchase order. The order is to be faxed or emailed to the company with the following information- full postal address including post code. Description of the works, or the reported problem. Required conclusion of the works. Person in charge on site. Contact on site, phone number. Any other pertinent information. Person issuing the order.

5. Aborted visits.

Should the companies representatives / operatives attend site on the clients instructions to carry out works. And not be admitted by the person in charge on site or site security. The full hourly rate and mileage will be charged to the client. Should the works involve an alarm engineer emergency and access is not permitted / obtained we do not guarantee a re-visit within any time constraints, and will be at our discretion.

6. Training.

Payment for any training of fire wardens/marshals, fire awareness or fire extinguisher course must be paid prior to the event. Any candidate that arrives at the venue and the course has not been paid for will be refused entry. The course fees will only be returned if the delegates place/s have been cancelled 30 day prior to the event or on production of a doctors certificate. A refund may also be made should the delegates place be filled or at the directors discretion.

7. Payment.

For Invoice amounts up to £500.00 payment will be required on the day, after completion of the works. Cheque or cash payments are accepted and a receipt will be issued by the engineer/operative. An invoice will follow. On some orders The Company will invoice in three stages. The first stage payment is to be paid with the official purchase order. The second stage payment becomes due at the 60% stage of works. The final stage payment must be paid at completion.

7.1 Payment policy.

Our invoices are due for payment immediately after works or supply is achieved, and are to be paid by return on receipt of our invoice. However in certain circumstances The Company will allow a period of grace up to thirty days after invoice date. Any discrepancies or disagreements relating to the works or the supplied items are to be brought to our attention within fourteen days of invoice date. Any claims after this date will be deemed null and void. We reserve the right to charge for costs and expenses incurred in recovering late payments, and to charge interest on overdue amounts at the rate of 8% above the base rate of Barclays Bank PLC. Should the client not adhere to our terms and conditions of service or defaults on payments the outstanding amount due become payable immediately and will incur interest on the thirty first day after invoice date.

7.2 Delivery.

Products are delivered using our chosen courier or Royal Mail postage, unless otherwise stated. We aim to despatch the same day if possible after receipt of your order. We cannot guarantee the availability of any product and some products may therefore take longer to despatch.

8. General Refunds.

We will refund the price that you paid for any product, which is unsuitable for your needs if it is returned to us in its original condition within 14 days from the date of invoice, and that The Company is contacted immediately in writing. The refund will be made to you on our receipt of the product in its original condition. The product should be returned to The Company. If the Product is returned because we sent it to you in error or because it is faulty, we will also refund any delivery charge, which you have paid to us, and any reasonable delivery cost incurred by you in returning the Product to us. In any other situation you will be responsible for the delivery costs of returning the Product.

9. Websites.

Certain Links provided on our web sites will launch Internet sites that are not under the control of The Company. The Company provides these outside links solely as a convenience to its users and the provision of any such link is not an endorsement by The Company of that site or any of the contents, products, or services contained or offered therein. Accordingly, The Company makes no representations or warranties whatsoever concerning availability of or content, including sub-links, found on those sites. When registering for, ordering or purchasing products or services from any party which is linked to this or other sites, you will be entering into an agreement with that third party and not with The Company. In these cases, you should review and understand the terms and conditions posted by such third party and its privacy policy before you register, order or purchase. Except to the extent specifically stated herein, the privacy policy and Terms of Use stated by The Company herein will not apply. The company is committed to linking with companies that share our privacy concerns. However, we cannot and do not control the way these parties use or collect information or operate their businesses. When you link to another parties site, you should be aware that those companies may use cookies or other means to collect information about you. In this case, The Companies privacy policy and terms will not apply.

9.1 Submissions

By submitting information and material to The Company whether via e-mail or otherwise, including, but not limited to, feedback, questions, comments, suggestions, ideas, graphics or computer files of any type, you thereby expressly grant, or warrant, that the owner of such material has expressly granted The Company a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and to incorporate it in other works in any form, media or technology now known or hereafter developed, subject to The Company Statement of User Privacy.

9.2 Limitation of liability.

Neither The Company nor any of its subsidiaries, employees, or other representatives shall be liable for damages arising out of or in connection with the use of our web sites. Under no circumstances shall The company have any liability for any consequential, incidental, indirect, special, or punitive damages or costs, including, but not limited to, lost profits, business interruption, loss of information or data, or loss of goodwill, loss of or damage to property, and any claims of third parties, arising out of or in connection with the use, copying, or display of this site or its contents or any linked Web site, regardless of whether The company has been advised, knew, or should have known of the possibility thereof.